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Exam 7: Networks, Telecommunications, and Wireless Computing

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Question 21

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What is at the heart of an ERP system?

A) Information
B) Employee
C) Customer
D) Database

E) A) and B)
F) All of the above

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Question 22

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CRM components include all of the following except:

A) contact centres
B) sales force automation
C) marketing
D) purchasing

E) None of the above
F) A) and D)

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Question 23

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______ is a framework of dividing the resources of a computer into multiple execution environments.

_________ and materials management is one of the three most common core ERP components.

Which activities do production and materials management components perform?

Off the rack, off the rack and tailor to fit, and custom-made are terms that apply to buying a suit or an __________ system.

One of the three basic attributes of a successful ERP project is solid __________ plans.

_____________ ERP components are the traditional components included in most ERP systems and they primarily focus on internal operations.

Accounting, finance, logistics, and production are the primary users of ___________ systems.

The major components of the City of Winnipeg's ERP system were:

Industry experts say the power consumption of data centres is decreasing every five years or so, making them one of the slowest-growing drags on energy in the nation.

The six best practices of innovation include:

Due to the City of Winnipeg's complexity, its new ERP system was unable to integrate the city's systems across all of its 14 departments.

Oracle, SAP, and Microsoft Dynamics are the biggest ERP vendors.

Which of the following is not a vendor in the ERP market?

________________ is a management system that enables organizations to clarify their vision and strategy and translate them into action.

Companies below had digitized islands and buildings in Second Life's virtual world except:

Compare middleware and enterprise application integration middleware.

_______ refers to the degree of gaps that exist between the system and the business process.

Letting employees work from outside the office keeps cars off the road, plus the practice can _________________.