Question 1

The starting point in effective management is setting goals.

Accepted Answer

A) True 
 B)False

Question 2

Changes in technology will result in a decrease in the amount of information that managers will use to make decisions.

Accepted Answer

A) True 
 B)False

Question 3

When a sales manager compares actual sales to the quarterly sales quota, she is performing the controlling function of management.

Accepted Answer

A) True 
 B)False

Question 4

Which type of manager is responsible for implementing the strategies, policies, and decisions made by top managers?

Accepted Answer

A)   first-line manager
B)   middle manager
C)   supervisory manager
D)   office manager
E)   financial managersF) A) and B)
G) B) and D)

Question 5

Identify the four leading causes of wasted time in the workplace as outlined in the text.

Accepted Answer

The four leading causes of wasted time i...

Question 6

Which of the following, if True, would support the conclusion that Domino Grace rewards employees based on the process that led to results and not simply the results themselves?

Accepted Answer

A)   When initiatives achieve especially strong results, employees often receive supplementary bonuses in excess of what is called for in their bonus plan.
B)   Employees are not punished when initiatives fail due to changes in external environment that could not have been predicted.
C)   Employees are often rewarded for successful initiatives even when the employees' efforts did not contribute to the success of the initiative.
D)   Employees are rewarded for positive outcomes but not punished for negative ones.
E)   Employees are punished for negative outcomes but not rewarded for positive ones.F) A) and E)
G) C) and D)

Question 7

A strategic manager at Disney believes that the video-on-demand unit should be sold because the return it has made on Disney's investment has been below Disney's standards. Which of the following, if True, would MOST weaken the strategic manager's conclusion?

Accepted Answer

A)   Other units at Disney have earned even lower returns on investment than the video-on-demand unit has earned.
B)   Video-on-demand is gaining in popularity over other methods of viewing videos.
C)   Some companies expect lower returns on investment than Disney expects.
D)   The video-on-demand unit uses a technology that was developed outside of Disney.
E)   If Disney sold off its video-on-demand unit, the move would likely be seen as the start of a trend in the media world.F) A) and E)
G) B) and E) B

Question 8

What type of analysis focuses on external factors?

Accepted Answer

A)   organizational analysis
B)   governmental analysis
C)   environmental analysis
D)   functional analysis
E)   financial analysisF) C) and E)
G) A) and B)

Question 9

An organization retrenches by increasing its investment in a particular area.

Accepted Answer

A) True 
 B)False  False

Question 10

Which of the following best describes a mission?

Accepted Answer

A)   an objective that a business hopes and plans to achieve
B)   a broad set of organizational plans for implementing decisions made for achieving organizational goals
C)   the shared experiences, stories, beliefs, and norms that characterize an organization
D)   an organization's statement of how it will achieve its purpose in the environment in which it conducts business
E)   an organization's competitive standing in the marketplaceF) A) and B)
G) A) and C)

Question 11

What is the difference between a goal and a strategy?

Accepted Answer

A goal is an objective that a business h...

Question 12

Which of the following, if True, would most strongly suggest that the problems attributed to controlling were actually caused by planning failures?

Accepted Answer

A)   The team assignments in the project plan placed two employees on the Quality Control team despite their long history of hostility toward each other.
B)   The problems attributed to controlling were typical of the problems experienced by other project leaders in the industry.
C)   The project plan called for all possible component providers to produce components at their maximum capacity.
D)   The list of problems attributed to controlling also included the failure to adequately monitor production output.
E)   Even the most effective planning would not have made the project a success given the failures attributed to controlling.F) A) and D)
G) A) and E)

Question 13

Which of the following are responsible for production and quality control?

Accepted Answer

A)   information managers
B)   human resource managers
C)   first-line managers
D)   operations managers
E)   marketing managersF) B) and D)
G) A) and C)

Question 14

"Teach For America provides a critical source of well-trained teachers who are helping break the cycle of educational inequity. These teachers, called corps members, commit to teaching for two years in one of 39 urban and rural regions across the country, going above and beyond traditional expectations to help their students achieve at high levels. "Teach For America's 20,000 alumni are playing critical leadership roles in the effort to improve the quality of public education in low-income communities. Armed with the experience, conviction, and insight that come from leading children to fulfill their potential, our alumni are working from all sectors to shape our schools, policies, and investments in low-income communities."
What objective might Teach For America have, based on its company mission?

Accepted Answer

A)   Teach For America will transition from a nonprofit to a for-profit organization in 2015.
B)   Teach For America will open a food bank in low-income communities in each of its 39 regional offices.
C)   Teach For America will increase the number of its alumni in leadership positions within school systems across the United States by 10 percent each year.
D)   Teach For America will change the corps member service commitment to four years, versus two.
E)   Teach For America will open ten new regional offices by the year 2020.F) A) and E)
G) B) and C)

Question 15

What activity do company managers undertake in order to measure success or failure at every organizational level?

Accepted Answer

A)   planning tactics
B)   setting goals
C)   devising strategies
D)   auditing skills
E)   publicizing promotionsF) B) and E)
G) A) and C) B

Question 16

Hewlett-Packard decides to move toward a more centralized structure. This is an example of which function in the management process?

Accepted Answer

A)   planning
B)   leading
C)   organizing
D)   controlling
E)   monitoringF) A) and B)
G) A) and E)

Question 17

Long-term goals are derived directly from a firm's mission statement.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following managers depend most on conceptual skills?

Accepted Answer

A)   first-line managers
B)   top managers
C)   middle managers
D)   marketing managers
E)   financial managersF) A) and E)
G) All of the above

Question 19

Which of the following is MOST strongly suggested by the statements above?

Accepted Answer

A)   Most of the conflicts between team members concerned questions of roles and determining who had the authority to make decisions.
B)   There were no actions that the project leaders could have taken that would have solved the controlling problems of the Alpha Supplement project.
C)   The insufficient time allocated for product development was the only failure related to planning.
D)   If the project leaders had located alternate component providers, the Alpha Supplement project still would have failed.
E)   The failure of the Alpha Supplement project will make it more difficult for other projects to be approved.F) D) and E)
G) A) and B)

Question 20

The first step in the planning process is determining goals. What is the next step?

Accepted Answer

A)   developing a strategic mission
B)   developing a comprehensive strategy
C)   developing an array of tactics
D)   developing an operational plan
E)   developing a functioning budgetF) B) and E)
G) A) and E)

Exam 5: Business Management

The starting point in effective management is setting goals.

Correct Answer
verified

Changes in technology will result in a decrease in the amount of information that managers will use to make decisions.

Correct Answer
verified

When a sales manager compares actual sales to the quarterly sales quota, she is performing the controlling function of management.

Correct Answer
verified

Which type of manager is responsible for implementing the strategies, policies, and decisions made by top managers?

Correct Answer
verified

Identify the four leading causes of wasted time in the workplace as outlined in the text.

Correct Answer
verified
The four leading causes of wasted time i...
View Answer

Which of the following, if True, would support the conclusion that Domino Grace rewards employees based on the process that led to results and not simply the results themselves?

Correct Answer
verified

A strategic manager at Disney believes that the video-on-demand unit should be sold because the return it has made on Disney's investment has been below Disney's standards. Which of the following, if True, would MOST weaken the strategic manager's conclusion?

Correct Answer
verified
B

What type of analysis focuses on external factors?

Correct Answer
verified

An organization retrenches by increasing its investment in a particular area.

Correct Answer
verified
False

Which of the following best describes a mission?

Correct Answer
verified

What is the difference between a goal and a strategy?

Correct Answer
verified
A goal is an objective that a business h...
View Answer

Which of the following, if True, would most strongly suggest that the problems attributed to controlling were actually caused by planning failures?

Correct Answer
verified

Which of the following are responsible for production and quality control?

Correct Answer
verified

Correct Answer
verified

What activity do company managers undertake in order to measure success or failure at every organizational level?

Correct Answer
verified
B

Hewlett-Packard decides to move toward a more centralized structure. This is an example of which function in the management process?

Correct Answer
verified

Long-term goals are derived directly from a firm's mission statement.

Correct Answer
verified

Which of the following managers depend most on conceptual skills?

Correct Answer
verified

Which of the following is MOST strongly suggested by the statements above?

Correct Answer
verified

The first step in the planning process is determining goals. What is the next step?

Correct Answer
verified

Exam 5: Business Management

The starting point in effective management is setting goals.

Correct AnswerverifiedShow Answer

Changes in technology will result in a decrease in the amount of information that managers will use to make decisions.

Correct AnswerverifiedShow Answer

When a sales manager compares actual sales to the quarterly sales quota, she is performing the controlling function of management.

Correct AnswerverifiedShow Answer

Which type of manager is responsible for implementing the strategies, policies, and decisions made by top managers?

Correct AnswerverifiedShow Answer

Identify the four leading causes of wasted time in the workplace as outlined in the text.

Correct AnswerverifiedThe four leading causes of wasted time i...View AnswerShow Answer

Which of the following, if True, would support the conclusion that Domino Grace rewards employees based on the process that led to results and not simply the results themselves?

Correct AnswerverifiedShow Answer

A strategic manager at Disney believes that the video-on-demand unit should be sold because the return it has made on Disney's investment has been below Disney's standards. Which of the following, if True, would MOST weaken the strategic manager's conclusion?

Correct AnswerverifiedB

What type of analysis focuses on external factors?

Correct AnswerverifiedShow Answer

An organization retrenches by increasing its investment in a particular area.

Correct AnswerverifiedFalse

Which of the following best describes a mission?

Correct AnswerverifiedShow Answer

What is the difference between a goal and a strategy?

Correct AnswerverifiedA goal is an objective that a business h...View AnswerShow Answer

Which of the following, if True, would most strongly suggest that the problems attributed to controlling were actually caused by planning failures?

Correct AnswerverifiedShow Answer

Which of the following are responsible for production and quality control?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

What activity do company managers undertake in order to measure success or failure at every organizational level?

Correct AnswerverifiedB

Hewlett-Packard decides to move toward a more centralized structure. This is an example of which function in the management process?

Correct AnswerverifiedShow Answer

Long-term goals are derived directly from a firm's mission statement.

Correct AnswerverifiedShow Answer

Which of the following managers depend most on conceptual skills?

Correct AnswerverifiedShow Answer

Which of the following is MOST strongly suggested by the statements above?

Correct AnswerverifiedShow Answer

The first step in the planning process is determining goals. What is the next step?

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
The four leading causes of wasted time i...
View Answer

Correct Answer
verified

Correct Answer
verified
B

Correct Answer
verified

Correct Answer
verified
False

Correct Answer
verified

Correct Answer
verified
A goal is an objective that a business h...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
B

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified