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Which of the following project management variables indicates how well the project satisfies management objectives?


A) goals
B) risk
C) quality
D) scope

E) None of the above
F) A) and B)

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An information system project's scope is directly related to its business requirements.

A) True
B) False

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What is the purpose of using a real options pricing model to estimate the potential value of an information systems project?

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Some information systems projects are hi...

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Transaction and clerical systems that displace labor and save space typically produce more measurable, tangible benefits than management information systems.

A) True
B) False

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You have been hired by a pharmaceutical company to evaluate its inventory of systems and IT projects. Which types of projects would be best avoided?


A) any high-risk projects
B) any low-benefit projects
C) all high-risk, low-benefit projects
D) none, any project might be beneficial

E) A) and D)
F) A) and C)

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ROPMs value information systems similar to stock options, in that


A) ROPMs can be bought and sold like stocks.
B) a company's worth can be evaluated by the worth of their ROPMs.
C) initial expenditures on IT projects are seen as creating the right to pursue and obtain benefits from the system at a later date.
D) expenditures and benefits from IT projects are seen as inflows and outflows of cash that can be treated themselves like options.

E) A) and D)
F) C) and D)

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List five types of information that should be included in an information systems plan.

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General categories of information includ...

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Intangible benefits cannot be immediately quantified but may lead to quantifiable gains in the long run.

A) True
B) False

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The ________ consists of systems analysts, specialists from the relevant end-user business areas, application programmers, and perhaps database specialists.


A) project management group
B) project team
C) IS steering committee
D) corporate strategic planning committee

E) All of the above
F) B) and C)

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To best evaluate, from a financial standpoint, an IT investment whose benefits cannot be firmly established in advance, you would use


A) capital budgeting.
B) the real option pricing model.
C) a scoring model.
D) the net present value.

E) All of the above
F) None of the above

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Differentiate between intangible and tangible benefits and list three examples of each. In what types of systems are intangible benefits more predominant?

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Tangible benefits can be quantified and ...

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The worth of systems from a financial perspective essentially revolves around the issue of


A) total cost of ownership.
B) adherence to information requirements.
C) asset utilization.
D) return on invested capital.

E) A) and D)
F) B) and D)

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Mandatory use of a system is one effective way of overcoming user resistance to an information system.

A) True
B) False

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A road map indicating the direction of systems development, the rationale, the current systems, new developments to consider, the management strategy, the implementation plan, and the budget is called a(n)


A) project plan.
B) portfolio analysis.
C) information systems plan.
D) enterprise analysis.

E) B) and D)
F) B) and C)

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You have been hired as a consultant for a nationwide real estate firm, Cross & Deptford, who are interested in achieving better organization between branches by updating their information systems, but are not sure what will suit their needs. What will you recommend they do in order to determine the most effective IT projects?

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Cross & Deptford first should have an in...

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An example of using an internal integration tool would be to


A) define task dependencies.
B) include user representatives as active members of the project team.
C) create a PERT chart.
D) hold frequent project team meetings.

E) A) and C)
F) None of the above

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Users prefer systems that


A) are oriented to facilitating organizational tasks and solving business problems.
B) work with existing DBMS.
C) are able to provide optimum hardware and software efficiency.
D) are capable of storing much more data than they need.

E) A) and D)
F) All of the above

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Which of the following statistics from studies on failed projects is not true?


A) Between 30 and 40 percent of software projects fail in terms of budget, schedule, and quality.
B) Thirty-two percent of technology investments are completed on time, within budget, and with requirements met.
C) The average cost overrun of IT projects is 60 percent.
D) One in six IT projects have an average cost overrun of 200 percent.

E) A) and B)
F) All of the above

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The principal capital budgeting models for evaluating information technology projects are the payback method, the accounting rate of return on investment (ROI) , the net present value, and the


A) future present value.
B) internal rate of return.
C) external rate of return.
D) ROPM.

E) All of the above
F) C) and D)

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All of the following are indications of a failed information systems project except


A) employees are refusing to switch to the new system.
B) employees have created a spreadsheet solution to manipulate the data generated by the system.
C) a redesigned Web site has fewer visits to the customer support pages.
D) employees require training to properly use the system.

E) A) and B)
F) All of the above

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